BIG ASERE

LOCAL DELIVERY · NORTH PLATTE, NE

Privacy Policy

Last updated: May 2026 · Abraham Oviedo Services, LLC — Big Asere

Big Asere ("we", "us", or "our"), operated by Abraham Oviedo Services, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our local food delivery service in North Platte, Nebraska.

1. Information We Collect

When you use our delivery service, we may collect the following information:

• Name — to identify your order and communicate with you
• Phone number — to send you order updates and delivery fee payment links via SMS
• Delivery address — to deliver your order to the correct location
• Payment information — processed securely through Stripe. We do not store your card details directly.
• Order details — items ordered, order value, and delivery zone

2. How We Use Your Information

We use your information exclusively to:

• Process and fulfill your delivery order
• Send you an SMS payment link for the delivery fee
• Communicate order status and delivery updates
• Resolve any issues with your order
• Improve our service quality

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

To operate our service, we use the following trusted third-party platforms. Each has its own privacy policy:

• Square — restaurant order management. Square Privacy Policy
• Stripe — delivery fee payment processing. Stripe Privacy Policy
• Twilio — SMS delivery notifications. Twilio Privacy Policy
• Shipday — delivery tracking and management. Shipday Privacy Policy

4. SMS Communications

5. Data Security

We take reasonable measures to protect your personal information. Payment data is handled entirely by Stripe, which uses industry-standard encryption and is PCI DSS compliant. We never store your full credit card number or payment credentials.

6. Data Retention

We retain your order information for up to 12 months for operational and accounting purposes. After that period, your personal data is deleted from our records. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of any communications from us

To exercise any of these rights, contact us at bigasere@gmail.com or via WhatsApp at (239) 391-9627.

8. Children's Privacy

Our service is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us